For all your giggles n’ wiggles
BOOKING MADE EASY
At Dogville, we believe that managing your dog’s care should be just as smooth and stress-free as playtime in the park. That’s why we use Gingr—an easy-to-use online platform and mobile app that helps you book services, update your dog’s profile, manage vaccinations, and more, all from your phone or computer. Whether you’re scheduling grooming, booking daycare, or preparing your pup for a boarding stay, Gingr gives you full control over your dog’s experience with us.
Gingr is available for download on the Apple App Store and on Google Play Store international. Once downloaded, use our facility code 439782 to log in and access your Dogville account.
Our goal is to make life easier for pet parents while ensuring every dog gets the personalized care they deserve. Below you’ll find everything you need to know about how to use Gingr with Dogville.
GETTING STARTED IS EASY – JUST FOLLOW THESE STEPS:
Step 1:
- Receive the signup link from Dogville. Our team will send you a direct link to Dogville’s booking portal on Gingr.
Click the link and select “SIGN UP”.
Fill in your personal details and your dog’s information (breed, age, behavior notes, food/meds, etc.).
Upload your dog’s vaccination book (then send it to us through WhatsApp and we’ll approve it).
Create a password so you can log in anytime to manage your bookings.
Step 2:
- Download the app “Gingr for Pet Parents” from the Apple App Store or Google Play Store.
Open the app and enter our facility code:
439782Log in using the same email and password you used during signup.
Step 3:
Log in using the same email and password you used during signup.
- Manage your profile by adding details and your address.
- Add a cute photo of your dog and you’re ready to go!
Step 4:
- Book any of our services (daycare, boarding, grooming, walking)
View past and upcoming visits.
Upload and update vaccination records.
- Manage multiple dogs under one account.
- Cancel or reschedule bookings easily.
BARK ABOUT IT: FREQUENTLY ASKED QUESTION
HOW DO I MAKE A RESERVATION?
Making a new reservation through our Booking Software is easy. Simply open the app, navigate to the “Reservations” section then click “New reservation”. Select the desired service (e.g, Snuggle Palace, Bark n’ Play), choose a date and time that works for you, and follow the prompts to complete the appointment booking.
CAN I UPDATE MY PERSONAL INFORMATION OR MY DOG'S DETAILS?
Yes, it gives you full access to edit all your info and your pups! Just go on your profile page, scroll towards the left, click account (paw icon) and click on “Manage Profile” (paw icon). From there you’ll be able to edit your profile or your furry friend’s profile. You can also add another pet on this page.
CAN I SCHEDULE RECURRING APPOINTMENT FOR MY DOG?
Yes, the Gingr app allows you to schedule recurring appointments for services such as daycare or grooming. You can set up a recurring schedule based on you and your dog’s needs. To do so follow these steps:
1- Access your profile
2- Select the dog
3- Click Start Booking
4- Click New Booking Request
5- Choose the Booking Category that you would like
6- Choose the Service
7-Choose the time you will drop him off and pick up ( you can add a pick up and drop off service later for your pup if you need it)
8- Click Add More Dates (optional)
9- You will be able to choose from specific dates option or recurring date option. This will allow you to make this service or appointment recurring.
CAN I USE THE DOGVILLE BOOKING SYSTEM FOR MULTIPLE DOGS?
Absolutely! Our Booking Software is designed to accommodate multiple dogs within a single account. You can add and manage all your furry friends, their profiles and their appointments within the app.
IS MY PERSONAL INFORMATION SECURE ON THE DOGVILLE BOOKING SYSTEM?
Yes, we take privacy and security seriously. The app employs industry-standard encryption protocols to protect your personal information. Your data is stored securely and is only accessible by authorized personnel.